ECBSE is looking for an Associate in its Customer Support team. As a customer support associate, you’ll be responsible for customer happiness and will respond to customers’ queries via different channels (calls, emails and chats). You’ll coordinate cross-functionally to resolve customer grievances and special requests. You’ll ensure you’re there with the customer every step of the way.
ECBSE is an Ed-Tech startup that is obsessed in challenging conventional systems in education by leveraging the power of new-age technologies. We believe each child is unique with distinct learning needs. We are building ECBSE as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. We are a platform which aggregates best teachers of the country and provide them with tools to deliver online lectures to students anytime, anywhere. We are a team full of talented and motivated people. We are looking for equally passionate individuals to join us in making this vision a reality.